Refund Policy

1. Digital Subscription Refunds

Vividly is a digital service: photorealistic redesign renders are delivered instantly once you upload a room photo and pick a style. Because access to the service begins immediately, subscription payments are generally non-refundable.

Our plans — Designer ($12.99/month) and Pro ($29.99/month) — each start with a 3-day trial, then bill monthly, and you can cancel at any time to stop future renewals. Every plan is backed by a 7-day money-back guarantee.

However, refunds may be issued if:

• You were charged twice for the same billing period
• You were charged after cancelling your subscription before the renewal date
• There was a verified technical issue that prevented you from receiving redesign renders for your uploaded photos

You must contact us within 7 days of the charge.

2. No Refunds For

• Change of mind
• Dissatisfaction with a particular AI redesign or render
• Uploading unclear photos or unsupported room images
• Using the service incorrectly
• Partially used billing periods after cancellation

3. How to Request a Refund

Email us at support@ai-interiordesign.com with:

• The email address associated with your account
• Payment receipt
• Description of issue

We respond within 48 hours.

4. Chargebacks

Filing an unsubstantiated chargeback may result in account suspension.